Privacy policy

Version dated 1 December 2026.

1. Who processes the data

The personal data operator is Qazaq Industry CO., LTD. LLP (a limited liability partnership registered in Kazakhstan), BIN (business identification number) 151140006074, address: Astana, 40 Kenesary Street, 7 Continent Business Centre, office 2014 (hereinafter “we”).

This policy has been drawn up in accordance with the Law of the Republic of Kazakhstan No. 94-V of 21 May 2013 “On Personal Data and Their Protection”.

2. What data we collect

Through the request form on the website:

• your name;
• your phone number;
• your company name, if you provided it;
• the selected service and your comment, if you filled them in.

Technical information is sent automatically together with the request: the language and address of the page from which the request was sent, and advertising campaign tags (UTM tags and the Google Ads click identifier). This information cannot be used to identify you.

3. Why we process it

• to contact you, answer your question and calculate the cost of the service;
• to prepare and conclude a contract if you decide to work with us;
• to understand which advertising and which pages of the website bring in requests.

We do not use the data for mailings without your separate consent, and we do not sell it to third parties.

4. Legal basis

We process the data on the basis of your consent. You give it when you submit the request form: this is stated under the submit button.

5. Where and for how long the data is stored

Requests are stored on the company’s server and in the work email of the employees who respond to enquiries. Only these employees have access to them.

We keep the data for as long as it is needed for the purposes in section 3, and for no longer than 3 years from the date of your last enquiry. If a contract has been concluded, the storage period is determined by the legal requirements for keeping contract documents.

6. Cookies and analytics

The website uses Google Analytics and Google Ads to count visits and measure advertising performance. These services use cookies and receive anonymized data about your visit. You can disable cookies in your browser settings, and the website will continue to work.

7. Your rights

At any time you can:

• find out which of your data we hold;
• ask us to correct it;
• withdraw your consent and ask us to delete the data.

To do so, write to info@qazaqindustry.kz with the subject “Personal data”. We will reply within the time limits set by law.

8. Changes to the policy

We may update this policy. A new version takes effect from the moment it is published on this page.